Drive Car Sales with an AI Automated Business Texting and Marketing Platform
The car sales business has changed rapidly over the last decade. You know your business isn’t just handled at the dealership. The old days when you met a customer at the entrance to the lot and guided them through the car-buying process are gone. They now start online and stay online until they’re darn good and ready.
For some dealers, this has meant hard times. But it doesn’t have to be this way. The key to auto sales today is meeting your customers where they are…and they are online, most particularly on their phones.
We here at getLouie love studies and stats. They’ve helped us build a cutting-edge business texting platform that incorporates everything from artificial intelligence to the good old-fashioned personal touch. And here are the numbers that matter most when it comes to selling cars.
People spend more time online researching their car buy than any other purchase.
The use of mobile phones in car searches has increased by 77%.
90 percent of customers want to connect with their business via messaging…and half of them prefer SMS text messaging.
What you need is more than a business texting platform…you need a partner that can utilize technology and trends to capture those online customers. Sitting still is not an option in this rapidly shifting sales landscape.
Here’s how getLouie can help
“If you are not taking care of your customer, your competitor will.” – Bob Hooey, Sales Strategist
You can’t be available for every phone call or query, you’re not a superhero (or are you? Take off your glasses for a moment.)
But here’s a hard statistic to take:
If you contact a lead within five minutes, your chances of securing them are 100 times greater compared to making them wait for thirty minutes.
getLouie’s business text platform responds to leads right away. And with our personalized system, you can start gathering information about their needs and desires immediately. No more automated messages that any buyer will recognize…we fuse AI with SMS to keep that lead interested.
Start the Lead Towards A Sale with Personal Connections
“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.”
– Brian Tracy, motivational speaker
Picture this: a lead sends you a text message. You’re busy. But getLouie responds right away, with questions that engage the prospective buyer.
Maybe a simple query of: “what kind of a car are you looking for?”
getLouie allows you to create custom Keywords and Hotkeys message templates and gives “personal” responses to common questions or interests. Once you’ve set them up on the platform, getLouie will read and respond for you.
Instead of waiting for you to get free from your current customer, the lead is engaged immediately. They are checking out cars on your website. And they are engaged with texts in your voice; the personal touch that is so important to a satisfying car sale is there from the beginning.
They’re going to be shopping on their phones, we’re not stopping that. So why not guide their shopping through your inventory with getLouie? As soon as you’re free, check out what cars the customer is looking at and bring that sales magic
Even better, those AI-engaged leads automatically sync to your built in CRM. With each text engagement, the AI text platform works with your built in CRM to maintain and update customer information. The platform helps create targeted lead profiles, which allows you to use getLouie to…
“My definition of ‘innovative’ is providing value to the customer.”
– Mary Barra, CEO, General Motors
One thing that customers demand from every business is added value. What if every time you had a sale, or a special, customers who were specifically interested in that car would automatically get a text message? And the AI-driven analytics would let you know which buyers were the most interested?
One of the key features of getLouie’s AI texting platform is that it is always working. The system “reads” your customer’s communications and matches it to inventory, interests, and trends.
Supercharge Your Service Business
A significant portion of car dealership revenue comes from the automotive service department, and it’s not hard to understand why. A 2019 study found that seventy-five percent of owners go to dealerships to maintain and repair their cars.
And here’s another stat nugget for you: the J.D. Power 2017 U.S. Customer Index Study found that 55% of people who were contacted by phone said they would return to the dealership for service. The positive responses jumped to 67% when they were contacted by text.
As the car sales business has moved online, you’ve adapted and stayed successful. Now it’s time to take your business to the next level with next-generation technology—by partnering with getLouie!
getLouie’s AI texting platform utilizes the features outlined above and many others to help businesses of all kinds connect with their customer base with speed, personalization, and ease. Take a look at the next generation of business communication. Stay awhile; there are a lot of features to take in.
Contact our team for a free consultation. Or simply sign up