Compliance & Security
Automated Text Messaging TCPA Compliance
We take compliance seriously and so should you. We are TCPA compliant. getlouie business texting platform has built in double opt-in & opt-out functionality. getLouie.ai is a 100% opt-in only platform. Part of of the TCPA compliance is to have privacy, term and conditions available for the first time your customers opt in. Staying complainant is most important to your business. You can use your own T&C and privacy links (just have them handy when you set up your account) or getLouie has made it really simple for you and will auto generate privacy and T and C with your business name. These links are part of the footer that gets sent in the opt-in message your customers receive the first time the text you. If you would like more information on TCPA Compliance go here.
TCPA requires any texting platform that has auto response messaging to have customers opt in to that SPECIFIC phone number before you can start texting them.
TCPA does not allow you to upload a contact list and start texting from a phone number your customers have not opted into. getlouie has made this really simple for you. Just have your customers text your new getlouie business phone number and they will be opted in – in fact a double opt in.
Every business texting auto response that get sent out has the built in unchangeable required footer message that TCPA Compliance requires. “Reply stop to end future messages. Msg&data rates may apply”. If your customer opts out getLouie will automatically delete from your contact list. This is to keep you protected from sending unwanted text messages.