Rejuvenate Traditional Retail
AI Business Texting Platforms
“If you always do what you’ve always done, you’ll always get what you’ve always got.”
~ Henry Ford
We here at getLouie read a lot about business. Since our mission is to create an AI-driven, business texting platform that can help as many as possible, it’s important to be in the know.
We’ve noticed that a lot of articles about traditional retail are pretty…gloomy. Some of it is understandable. Online shopping has exploded over the last decade, and a global pandemic only accelerated its growth.
So traditional brick and mortar retail has lost some revenue. But one thing we know about you: you know how to adapt.
And we’re proud to tell you we’ve created a business texting tool that will help you do just that.
“Texting?” we hear you say…”why texting?
Let’s take a look at the numbers we’ve dug out and we will show you why.
Then we’ll show you how getLouie can help you take advantage of the trends to keep your retail business ahead of the curve, serving your customer exactly what they need.
The Good News
Studies have shown consumers from Baby Boom to Z still prefer buying from a physical store. Why? First, the sensory joy of buying, of seeing and feeling and trying out. 62% of consumers say this is why they come to physical stores. And customer service—personalized customer service—drives sales.
When consumers were asked “what made them fall in love with a brand?” 75 percent of them said: friendly employees or customer service representatives.
Sounds like a store you know?
getLouie and the New Retail Customer Journey
Why have we set our team and time to creating a cutting-edge texting platform, filled with features driven by personalization and AI? That’s where consumers live now- on their phones. They open almost all texts and respond to a significant number of them quickly. And here’s two amazing stats that we help you take advantage of:
– 87% of your potential customers start shopping online and
– 82% of smartphone-wielding consumers use their phones to research in-store purchases
getLouie will do it for you.
Next-Generation Customer Service Powered by AI
getLouie has harnessed the power of Artificial Intelligence to both serve your customers better and drive revenue and interest for your store.
Your customers text in and want to know about products. What’s in stock? What’s on sale? You’re running the floor or stocking the shelves with your team. Or going the extra mile for a customer who is already in the store. Or maybe just taking a well-deserved day off.
You don’t have to answer many texts that contain common inquiries – because getLouie will do it for you. We’ve built an SMS texting response system that is driven by AI and powered by your desired Keywords and Hotkeys.
Say you’ve got a sporting goods store. A customer texts in asking about the latest exercise equipment. getLouie recognizes the words and sends additional information with a personal touch. An invitation to come in for a demo. A link to video resources, ratings, even a sample workout.
The messages are personalized: “Great choice! Take a look here and tell me which model speaks to you..” “If you come in today and speak to Susan, she’ll tell you all you need to know—she bought one last month and loves it.”
Begin by setting up words and phrases, and getLouie immediately starts recognizing texts and how to respond in a way that turns that mobile browser into a customer coming through the door, ready to buy.
The messages are personalized: “Great choice! Take a look here and tell me which model speaks to you..” “If you come in today and speak to Susan, she’ll tell you all you need to know—she bought one last month and loves it.”
Begin by setting up words and phrases, and getLouie immediately starts recognizing texts and how to respond in a way that turns that mobile browser into a customer coming through the door, ready to buy. We’re way past the days of bulky, expensive fliers and email blasts that just get deleted right out of a customer’s inbox.
And: all of these connections are happening while you’re busy minding the store.
What Are They Into?
The data pouring in via text can drive sales today. Handled right—it can drive sales well into the future.
That’s where getLouie’s AI Topics Wheel comes into play. Every communication is mined for keywords and conversation topics. The information is transformed into a graphic “wheel” that shows your spikes in interest.
That means opportunity.
Melding e with U
There’s no turning back. eCommerce is here to stay, and it does present some distinct advantages. Speed and ease, massive amounts of inventory, and those stores are all sitting on a data mine provided by the Internet.
But the trends show that eCommerce can never truly replace “U”—the retail shop owner. Customer service and the sensory experience will always be the best part of shopping. Coupled with a personal touch, retail shopping is always more satisfying.
What getLouie allows you to do is meld the advantages of eCommerce with the indisputable allure of traditional retail. Our AI-driven approach keeps things personal…but give your customers information exactly how they like it:
On demand, on their mobile, and coming in right when they want it.
The world has changed and it’s time for retailers to take advantage. The team here at getLouie is very proud to be a part of the revolution.
getLouie’s AI texting platform utilizes the features outlined above and many others to help businesses of all kinds connect with their customer base with speed, personalization, and ease. Take a look at the next generation of business communication. Stay awhile; there are a lot of features to take in.
Contact our team for a free consultation or simply sign up. We love to share.
